A selection of my work

Optimizing the cross-channel digital servicing ecosystem, for all customer segments.

My current work is confidential—to learn more, please reach out.

Establishing a new content format for live coverage, to help brands own the moment.

Connecting people affected by cancer to holistic, accessible care with the Iris app.

Bringing standardization and consistency to the podcast experience across brands.

Providing online courses as a more equitable alternative to fines and fees in NYC.

My areas of expertise

User Experience (UX/CX)

I practice an informed design process that centers the user by leveraging research and insights to understand their needs, behaviors, and challenges, to create intuitive and frictionless experiences.

UI Design

I transform complex and nebulous problem spaces into simple, clean, and clear interfaces that emphasize usability and accessibility, no matter the medium or screen size.

Product Design

I am a hands-on designer with a high standard of craft and a deep understanding of the end-to-end product lifecycle, for both native and responsive web platforms.
 

Design Systems

I design for scalability by establishing foundational frameworks supported by flexible components, libraries and patterns, and scaffolded by robust documentation and guidelines.

Product Strategy

I help chart the course by ensuring all initiatives have direct lines to business goals, connecting product objectives with customer problems, and clearly outlining how to measure success.

Design Leadership

I empower my team to be successful by leading through the work, connecting the dots, and facilitating collaborative, no-ego relationships with cross-functional partners.

Skills and practices I've honed over the years

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