Providing Access to Holistic Cancer Care
Iris is an oncology-specific telehealth app that provides 24/7 personalized care to people with cancer. The platform connects patients and their caregivers with medical experts, specialists, and peer mentors to help them navigate the complex physical symptoms and emotional challenges of cancer, from initial diagnosis through treatment.
Our product team worked in partnership with OncoHealth's internal team of SMEs to combine human-centered design with the best practices and evidence-based standards of oncology care. Our work spanned all phases of product development—from research and definition, to prototyping and testing, through design and delivery—to bring the service from concept to launch in just under six months.
Our work began with a phase of research with cancer patients and their families and caregivers, to more fully understand the health care experiences of people affected by cancer.
These immersive research sessions, conducted alongside OncoHealth’s team of certified SME’s, were imperative for identifying the most impactful ways Iris could work towards closing this crucial gap.
We also worked alongside OncoHealth's internal marketing team to create the vision for the digital brand expression and established the overall design system for Iris.
The app is structured around four distinct services that we collectively defined during our research phase:
Pairing our established design system with the identified services, we produced detailed design artifacts and screens for all workflows and moments within the app.
Additionally, all of our work designing and developing Iris was underscored by an explicit emphasis on usability, accessibility, and user privacy.
Iris is available via iOS and Android, at no additional cost to patients of participating health plans. With approximately 70% of US citizens living in counties without licensed oncologists, this game-changing tool is incredibly important for providing access to holistic cancer care.
To learn more about Iris, you can watch a video demo below.
© 2024 Kristina Pedicone